The Specialised Underwriter

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As a Specialised Underwriter, PARTNER RISK is an underwriting management agency registered in South Africa, who provide tailor-made insurance solutions offering unmatched services while assisting clients to achieve a more sustainable business.

PARTNER RISK humble beginnings started as a direct response to the need to form a hub of underwriting excellence for large commercial risks in the Southern African region.

It was with this vision that PARTNER RISK was borne, with the purpose to create sustainable risk and insurance solutions, while delivering responsible, reliable and relevant service to our partners, viz. brokers and insured clients.

As a Specialised Underwriter, PARTNER RISK is an underwriting management agency registered in South Africa, who provide tailor-made insurance solutions offering unmatched services while assisting clients to achieve a more sustainable business.

PARTNER RISK humble beginnings started as a direct response to the need to form a hub of underwriting excellence for large commercial risks in the Southern African region.

It was with this vision that PARTNER RISK was borne, with the purpose to create sustainable risk and insurance solutions, while delivering responsible, reliable and relevant service to our partners, viz. brokers and insured clients.

Our greatest asset

At PARTNER RISK, our team is the heart of our organisation. Your success and everything we do is as a result of our efforts and teamwork. Our ability to deliver specialised insurance solutions and secure protection for our clients, starts with our dedicated team of professionals.

We pride ourselves on our ability to provide innovative solutions to clients, created around our 3 pillars of success, always with our clients’ needs in mind. We share a mutual passion for the industry and excelling at what we do.

We believe that together there is nothing that we cannot achieve. Our team of smart, innovative and professional experts are unique as they are individually and practice good faith, fairness and honesty in everything that they do.

At PARTNER RISK we value integrity and thrive off watching one another succeed. We celebrate each other’s strengths and motivate each other to not only do the best but be the best.  

The PARTNER RISK Team

Our customers chose us because of our professionalism, value and commitment to providing our clients with leading, integrated insurance solutions. The PARTNER RISK  approach delivers unmatched services via a dynamic team of highly skilled and passionate insurance professionals.

By holding ourselves accountable and taking ownership of our actions, we continually move forward as a responsible company, who meets client demands to pave the way to creating sustainable businesses for our clients.

Our PARTNER RISK team is the holy grail of our business. We embrace diversity and treat each and every individual with respect and dignity, celebrating each other’s achievements.

PARTNER RISK knowledge of the industry and combined years of experience has helped us transform underwriting excellence to deliver tailor made solutions that create real effect.  By being committed to being socially responsible, we create positive impact while contributing to the creation of improved communities.

We are PARTNER RISK, the certified risk manager, and we have a risk management plan for you.

Meet our Underwriters

Our team at PARTNER RISK is our recipe to outstanding results & success.

Managing Director (B.Bus.Sc. (Finance), MBA)

Gareth Baines

Managing Director (B.Bus.Sc. (Finance), MBA)

Gareth, GB for short, boasts extensive knowledge in Property & Casualty Insurance and Bancassurance in Africa. GB served on the board of the Institute of Risk Management of South Africa and various non-Life & Life Insurance boards between the years 1992 – 2014. In this time, he also undertook executive roles for Guardrisk, AIG, Absa Bank & Nedbank, gaining valuable experience & crucial skills in structured insurance, personal, commercial & niche insurance product lines.

Underwriter

Janice Clayton

Underwriter & Head: Technical Support

With over 28 years’ experience in the short-term insurance industry, Janice has experience in the corporate broking arena and heads up our property underwriting division. Her background spans 14 years at Alexander Forbes as well as 9 years at Marsh, where she headed up the Corporate Placement Team. Our clients are assured qualified expertise and professional service from Janice, who is an Associate of the Insurance Institute of South Africa and holds a PMD through GIBS.

Underwriter (FIISA, MIRMSA)

Lazaros Sibanda

Underwriter (FIISA, MIRMSA)

Prior to beginning his venture at PARTNER RISK in March 2017, Lazaros underwrote corporate insurance risks within the Southern African landscape for 9 years. He has attained in excess of 28 years of experience and is a fellow of the Insurance Institute of South Africa, having worked in both broking & underwriting offices. Lazaros’ roles have included underwriting, sales, claims & reinsurance responsibilities across a spectrum of business lines including corporate, commercial & personal insurance.

Meet the rest of our team

Meet the brilliant individuals behind the scenes.

Administrator

Kalpana Dullabh

Administrator

Kalpana, also known as “K” prior to joining PARTNER RISK on the 1 July 2018 was at Hollard Insurance for 6 years in the capacity of a credit control team leader who managed 8 to 10 staff members. K’s experience for the past 21 years in credit control has been gained in various well known Insurance companies in the Industry such as Mutual & Federal, Sage Life and Old Mutual. Working in both short term and life insurance areas further exposed K to commercial, personal lines, corporate, marine and offshore policies by interacting with brokers and direct clients extensively, allowing her to give expert administration to our clients.

Administration Manager – Insurance

Noël Rossouw

Administration Manager – Insurance

Noël joined PARTNER RISK in March 2019 with close to 10 years’ experience in the insurance industry. He started his career working as a Loss Adjuster, before moving into the corporate broking environment where he served as a Claims Advisor on a number of accounts for a further four and half years. Noël has gained experience through his exposure to various business lines the most prominent being Assets & Liabilities. Our clients are assured a qualified claims experience, where their claims administration will be handled with the utmost professionalism from first notice of loss to completion.

Administration Manager – Company

Ruwaidah Marian

Administration Manager – Company

Ruwaidah (Ru) has over 15 ys experience in the short-term insurance industry spanning policy, claims, administration & finance areas of personal, commercial, corporate as well as niche areas of insurance. Exposed to various functions across the insurance spectrum including systems and programmes “Ru” has gained relevant & valuable experience to the advantage of our clients. Her role incorporates, not limited to; office enablement, compliance administration, administration of payroll, operational finance administration, credit control management & liaison for administrative matters with outsourced service providers.

 

Our 3 pillars to success

 

Our business functions, value proposition and everything that we do at PARTNER RISK is centered around our 3 pillars to success:

  • Speed Wins
  • Payback
  • Risk Management

By embracing these 3 pillars we, as a certified risk manager, are able to able to stand with the commitment to be our best and do our best in offering the finest value to our clients.

Speed Wins

We focus on delivering fast turnaround policy services and strive to make speedy payments, on valid claims, while embracing new technology and systems in order to ensure we deliver on our promises.

Payback

We believe that success is shared in a 3-way partnership: Insured – Broker – Insurer, when we are successful, our clients are too.

The Payback undertaking is an actuarily determined performance bonus, used for investment in approved risk management improvements for qualifying insured clients.

The amounts administered by PARTNER RISK Advisory, for the benefit of insured clients are similar to an “out” bonus. 

Risk Management

We believe that effective risk management stems from strong relationships with respected industry partners. Our passionate and determined team of experts boast significant experience across many industry groups to ensure specialised solutions are delivered to clients.

In order to help our clients to achieve a more sustainable business, we draw on respected risk management and survey skill sets.